Effective Date: 05/12/2025

Gaubandhu Organic Dairy (“Company”, “We”, “Our”, “Us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or place an order on https://gaubandhu.shop (“Website”).

By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect the following personal details when you place an order or communicate with us:

Full Name
Email Address
Phone Number
Delivery Address
Order History
Payment Information (processed securely by payment gateways; we do not store card data)

1.2 Automatically Collected Information

When you access the Website, we may automatically collect:

IP Address
Browser type and version
Device information
Pages visited
Time spent on the Website
Cookies and similar tracking technologies

This helps us improve the Website and user experience.

2. How We Use Your Information

We use your information for:

Order Processing – verifying locality availability, confirming orders, and delivering products.
Customer Communication – sending order updates, confirmations, and essential notifications.
Service Improvement – analyzing usage to improve our Website, products, and delivery operations.
Customer Support – responding to queries and issues.
Legal Compliance – maintaining records required by applicable laws.

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

We use cookies to:

Enable smooth functioning of the Website
Save your preferences
Understand site usage patterns

You can disable cookies through your browser settings, though some features may not work properly.

4. Sharing Your Information

We may share your information with:

Delivery Partners – only the details required to deliver your products.
Payment Gateways – to securely process payments (we do not store card details).
Service Providers – for Website hosting, maintenance, or analytics.
Legal Authorities – if required to comply with applicable laws or lawful requests.

All service providers follow strict confidentiality and data protection standards.

5. Data Security

We implement reasonable technical and organizational measures to protect your information, such as:

SSL encryption
Restricted access to personal data
Secure servers

However, no electronic transmission is completely secure. You use the Website at your own risk.

6. Data Retention

We retain your information for as long as needed to:

Fulfill your orders
Provide customer support
Comply with legal obligations

You may request deletion of your data as permitted by law (see Section 10).

7. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies when you visit them.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that information from a minor has been collected, we will delete it promptly.

9. Marketing Communication

We may send you promotional or informational emails only with your consent.
You can opt out anytime by clicking “unsubscribe” or contacting us.

10. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct or update inaccurate data
Request deletion of your information
Withdraw consent for marketing communication
Ask about how your data is used

To exercise these rights, contact us using the details below.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page along with the “Effective Date.” Continued use of the Website means you accept the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Gaubandhu Organic Dairy
Email: info@gaubandhu.shop
Phone: +91-9916193248
Website: https://gaubandhu.shop